This error can also occur if you compose your Ad in another program and then try to copy and paste it into the Ad contents box. To avoid this error, first paste the Ad's contents into Notepad be sure to remove any HTML links and then copy and paste it from there into the Ad contents box. If you continue to encounter this error and are not pasting into the edit box, then click on "Email Gumtree" link located at the bottom of our help pages and log a ticket as we'd be very happy to help.
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About Us
Buying
- How do I complete a transaction using Gumtree?
- How do I sort search results by category, location, distance, type and price?
- How does My Watchlist work/adding ads to favourite
- What are alerts?
- How do I reply to an Ad?
- How can I find ads in and near my suburb?
Posting Ads
- How do I suggest a new city be added to Gumtree?
- Can I use HTML tags in my Ads?
- How do I post in "Free Stuff" or "Swap / Trade"?
- Do I have to register to post an Ad?
- Can I post an Ad in multiple cities?
- Is it really free to post an Ad?
- How long do Ads stay on Gumtree?
- How to register and post ads while registered?
- How can I include images - photos in my Ad?
- How do I post my ad in my location?
- How do I post an Ad?
Managing your Ads
- My ad is on hold
- How can I repost my ad?
- What are the benefits to optional registration?
- How do I edit - remove my Ad?
- How do I change my default location?
- How can I move my ad to a new location?
Promoting your Ads
- Do I pay to advertise, are there fees?
- I paid for a feature but can't find my Ad on the site. Why?
- How can I increase the chance of getting a good response to my Ad?
- My Ad was deleted. Will my fees be reimbursed?
- What payment methods are accepted?
- How do I unsubscribe from feature promotion emails?
- All about Bump Ups
- All about Urgent Ads
- All about Highlight Feature
- All about Homepage Gallery
- All about Top Ads
Contact Gumtree IE Support
Email us
Why am I getting an error about unsupported HTML when I try to post an Ad?
Gumtree does not allow HTML in ads posted on the site as some HTML or JavaScript functions can be used for malicious purposes. To ensure our community is protected against this Gumtree does not permit the use of HTML or JavaScript functions.
Contact Gumtree IE Support
Email us