- View properties in person. Gumtree is a local community site and we encourage face-to-face, local, trading. People willing to rent a property without seeing it/ or the prospective tenant first, even if they claim that it is because they are currently overseas, are unlikely to be legitimate. For personal ease and safety, always ensure you take someone with you, or if you are inviting someone into your home ask to see personal identification first.
- Never send or wire money to landlords. This includes never mailing a cheque or using payment services like Bidpay, Western Union or Money Gram to pay for items found on Gumtree. It is our belief that these forms of funds transfer are favoured by fraudsters.
- Gumtree doesn't offer any sort of buyer protection / payment programs. Any emails you receive that talk about such systems are scams, even if they may have the Gumtree logo. If you receive any emails promoting these services, please report it to us.
- Never provide your personal or banking information (e.g. credit card number) to others over the Internet.
- Make yourself aware of common scams and fraud. Do not believe the promise of large sums of money for your help in any task.
- Report it to us any attempted fraud or suspicious emails, ads, or other activity by community members. In case of fraud or illegal activity, we also recommend that you report it to the Police.
- Use common sense. If something sounds too good to be true, it probably is.
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About Us
Buying
- How do I complete a transaction using Gumtree?
- How do I sort search results by category, location, distance, type and price?
- How does My Watchlist work/adding ads to favourite
- What are alerts?
- How do I reply to an Ad?
- How can I find ads in and near my suburb?
Posting Ads
- How do I suggest a new city be added to Gumtree?
- Can I use HTML tags in my Ads?
- How do I post in "Free Stuff" or "Swap / Trade"?
- Do I have to register to post an Ad?
- Can I post an Ad in multiple cities?
- Is it really free to post an Ad?
- How long do Ads stay on Gumtree?
- How to register and post ads while registered?
- How can I include images - photos in my Ad?
- How do I post my ad in my location?
- How do I post an Ad?
Managing your Ads
- My ad is on hold
- How can I repost my ad?
- What are the benefits to optional registration?
- How do I edit - remove my Ad?
- How do I change my default location?
- How can I move my ad to a new location?
Promoting your Ads
- Do I pay to advertise, are there fees?
- I paid for a feature but can't find my Ad on the site. Why?
- How can I increase the chance of getting a good response to my Ad?
- My Ad was deleted. Will my fees be reimbursed?
- What payment methods are accepted?
- How do I unsubscribe from feature promotion emails?
- All about Bump Ups
- All about Urgent Ads
- All about Highlight Feature
- All about Homepage Gallery
- All about Top Ads
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Accommodation - top tips for staying safe
Contact Gumtree IE Support
Email us